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Overview
The NCFE CACHE Level 2 Certificate in Counselling Skills provides a comprehensive introduction to counselling skills, theories, and ethical practice. Designed for learners who are interested in supporting others, the course develops essential communication and listening skills while promoting self-awareness and personal development. Learners explore the principles of effective helping relationships, different counselling approaches, and the importance of diversity, inclusion, and professional boundaries.
The qualification is suitable for anyone considering a career in counselling or for those working in people-focused roles such as health and social care, education, customer service, or voluntary work who wish to enhance their interpersonal skills. It also provides a strong foundation for progression to Level 3 counselling qualifications. Please note that this course does not qualify learners to practise as a counsellor.
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Who is this course for?
This course is ideal for anyone interested in developing counselling and communication skills, whether as a pathway into counselling or to enhance their effectiveness in a people-focused role. It is suitable for aspiring counsellors, professionals in health, social care, education, customer service and support roles, as well as volunteers. No previous counselling experience is required, making it an excellent starting point for further study at Level 3. -
Entry Requirements
There are no formal entry requirements for this course. However, learners should be aged 16 or over, have a good standard of English. No previous counselling experience or qualifications are required. -
Units/Modules
- Using Counselling Skills
- Introduction to Counselling Skills Theories
- Diversity and Ethics in the Use of Counselling Skills
- Counselling Skills and Personal Development
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Benefits/Skills
- Develop practical counselling and active listening skills.
- Improve communication, empathy and interpersonal effectiveness.
- Gain an understanding of key counselling theories and ethical practice.
- Increase self-awareness and confidence when supporting others.
- Enhance your skills for a wide range of people-focused roles.
- Build a strong foundation for progression to Level 3 counselling qualifications.
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Careers/Progression
Progression to Level 3 Certificate in Counselling or other related courses in counselling and mental health. Progression opportunities in health/social care, education, customer service, youth work and community support.