Back to Search

Travel & Tourism – Level 1 Certificate

Course Code: 72176-01

This study programme will provide you with an in-depth look at just how varied the travel and tourism industry is.

Cost 16-18 No Fee, 19+ £1,205 (Fees may be subject to change)
When 09/09/2019 Duration1 year
LevelLevel 1 Attendancefull

Travel and Tourism is one of the fastest growing industries in the world. This qualification gives you an insight into the many different parts of the industry, from the importance of customer service, to the roles and responsibilities of a resort representative and the air cabin crew.

This course includes how to display products and services to maximise their full potential; planning a trip to a visitor attraction; scheduled, chartered and low cost airlines, as well as planning for your future career in the industry.

You will learn:

  • Interpersonal skills for the travel and tourism workplace
  • Principles of customer service in hospitality, leisure, travel and tourism
  • Worldwide travel and tourism destinations
  • Customer service and selling skills for travel and tourism
  • Travel and Tourism support services
  • Resort representatives
  • Tourist information services
  • Meet and greet in travel and tourism services
  • Planning events
  • Reviewing and evaluation skills

There will opportunities throughout the course to build on your personal and social development. In addition, you will be undertaking several days’ visits to various organisations.

You are continually assessed throughout the course with one-to-one tutorials to check on your progress. There will be a range of different assessment techniques used throughout the course. This could include assignments, reports, presentations, role-play and interviews.


The course is for 16-18 year olds only. We interview all applicants and usually require you to have GCSEs at Grade 3-1 or equivalent.

If you are under 19 and you do not already have English and Maths GCSE grades A-C or equivalent, you will be required to undertake GCSE or Functional Skills alongside your main qualification.

Successful completion of this course can lead to progression on the C&G Level 2 Diploma in Travel and Tourism. In addition, you can apply directly for work.

Latest Tweets



Keighley College

Bradford Road, Keighley
West Yorkshire BD21 4HQ United Kingdom

Tel: 01535 685000
Student Absence Line: 01535 685109 / attendance@keighleycollege.ac.uk
Email: enquiries@keighleycollege.ac.uk

Exams Email: exams-KLY@leedscitycollege.ac.uk