The course is typically assessed through a portfolio of evidence. There are no external examinations. Instead, you'll complete a series of assignments and tasks, which may include:

• Written assignments or short essays.
• Workbooks or question-and-answer tasks.
• Practical tasks and observations (e.g., role-playing a communication scenario).

Mandatory units form the core of the qualification and must be completed by all learners. They provide the fundamental knowledge needed for a career in care. They include:

• Understand the Range of Service Provision and Roles: This unit explores the different types of services (e.g., statutory, private, voluntary) and the various job roles within health, social care, and childcare settings.
• Understand the Principles and Values: This unit focuses on the core values that underpin good practice, such as person-centred support, dignity, respect, and equality and inclusion.
• Awareness of Protection and Safeguarding: This unit introduces you to the concept of safeguarding and how to protect vulnerable individuals from harm or abuse.
• Introduction to Communication: This module teaches you about different communication methods and their importance in a care environment.
• Introductory Awareness of Health and Safety: This unit covers the basic health and safety procedures and responsibilities required in a care setting.

Career Exploration: This qualification helps you decide if a career in health and social care is the right fit for you before committing to a longer or higher-level course.

Knowledge Foundation: It provides a solid understanding of the principles, values, and legal frameworks that govern care work, such as safeguarding, health and safety, and person-centred care.

Transferable Skills: The skills you gain are valuable in any work environment, not just in care. This includes improved communication and teamwork.

No Prior Experience Needed: The course is specifically designed for beginners, making it accessible to anyone who wants to start their journey in the sector.

Communication Skills: You'll learn to communicate effectively with a diverse range of individuals, including service users, their families, and colleagues. This includes both verbal and non-verbal methods.

Health and Safety Awareness: You'll develop a basic understanding of how to maintain a safe environment and follow essential safety procedures, such as proper hygiene and infection control.

Safeguarding Knowledge: You'll learn to recognize potential signs of harm, abuse, or neglect and understand the correct procedures for reporting concerns, which is a critical skill in all care roles.

Understanding of Roles and Responsibilities: You'll gain an awareness of the different job roles in the sector and your responsibilities, helping you to identify a potential career path.

Empathy and Values: You'll explore core care values like empathy, dignity, and respect, and learn how to apply them in practice to provide compassionate, person-centred care.