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Upskill and Reskill

HAVE YOU FOUND YOURSELF UNEMPLOYED, REDUNDANT OR FURLOUGHED?

Work and industry-focused adult courses all available online

Whether you have been made unemployed, furloughed or made redundant due to COVID-19, or would like to upskill to improve your future prospects, our e-learning programmes aimed at adults aged 19+ years are ideal for improving your knowledge and skills.
Keighley College, Harrogate College and Leeds City College recognises the changing nature of the work climate, economic pressures and increased industry demands, and can help you better prepare for emerging work with our adult education. Upskill for a new workforce or re-skill and gain a new qualification to kick-start a career change with our extensive employer-focused courses.

All of our courses are run across Keighley College, Harrogate College and Leeds City College.

To enqiure about a course or register your interest, please email schooladminadult@collegehome.org

IS IT TIME FOR A SKILLS REFRESH?

STEP CLOSER TO SUCCESS AT KEIGHLEY COLLEGE

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Course title: Understanding the Safe Handling of Medication in Health and Social Care NCFE CACHE Certificate 

Course code: 77212-01
Course type/area/filter: Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Paper-based learning with online assessment
Duration: Up to 12 weeks  (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This course provides a general understanding of different types of medication and their use. It is useful for any healthcare professional who may be required to administer, store or dispose of medication. You will gain knowledge of relevant legislation and the audit process relating to medication. Additionally, you’ll explore issues of accountability and the importance of record keeping.

This course is suitable for anyone aged 19+ who has access to the internet and an interest in healthcare. There are no formal entry requirements, however, you will need basic IT skills and an interest in healthcare.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Learn how to correctly and safely administer medication
  • Gain a recognised qualification
  • Acquire knowledge of storing and disposing of medication
  • Develop understanding of legislation and record keeping

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

Progression may include Level 2 and 3 diplomas in health and social care (adults), the Preparing to Working in Adult Social Care course at Levels 2 and 3, or the Principles of End of Life Care Certificate Level 3.

Course title: English for Adults 

Qualifications:We offer GCSE English (AQA 8700), Functional Skills English (C&G 4748), and Certificate in English (C&G 3847)

Course code: 73451-01(DH), 73452-01(ENF), 73450-01(JP), 73456-01(MAB), 73452-01(Roth), (SLLC)

Course type/area/filter: Return to Study. English for Adults.

School/Department: Adult & Community

Where is the course taught? 

  • Deacon House 
  • Enfield Centre  
  • Joseph Priestley Centre, Beeston 
  • Mabgate Centre 
  • Rothwell Centre 
  • Strawberry Lane Learning Centre  

Duration:Up to 35 weeks depending on the qualification.

Study type: Part-time

Start date: 14/09/2020 (Enrol from September to December)

Fee: Free for unemployed /low income adults and fundable through the learning aims database for 19-23 year olds and those aged 24+.

About the course: English is required for most jobs or further study and alongside maths, will open up many opportunities in your chosen future career.

How will you study?

  • Study using a combination of classroom and online learning, or
  • Study the whole course online.

You will be assessed to check that the course is suitable for your needs. You will agree an Individual Learning Plan (ILP) with your teacher who will give you feedback on your progress throughout the course. You can work at your own pace on topics that meet your individual targets. You will also work independently using a range of online resources provided by your teacher.

Benefits/skills/units/modules
Benefits of this programme include:

  • Flexible online delivery.
  • The ability to study at your own pace with tutor support.
  • Progression to further study such as GCSE or an Access to HE course.
  • Improved employment prospects and opportunities.

Entry requirements:
You will need IT skills and enough English and maths knowledge to learn online. Once you have applied, you will complete a short skills assessment so we can offer you the appropriate course for your needs.

Progression/What’s next?
Progression will depend on the qualification you have achieved. A Functional Skills qualification in English and maths will lead to progression to GCSE level or improve your employment prospects. 

Course title: Maths for Adults  

Qualifications: We offer GCSE Mathematics (Edexcel ), Functional Skills Mathematics (C&G 4748), and Certificate in Mathematics  (C&G 3847).

Course code: 73461-01(DH), 73462-01(ENF), 73460-01(JP), 73466-01(MAB), 73462-01(Roth), 73465-01(SLLC)

Course type/area/filter: Return to Study. Maths for Adults.

School/Department: Adult & Community

Where is the course taught? 

  • Mabgate Centre 
  • Strawberry Lane Learning Centre 
  • Enfield Centre  
  • Deacon House
  • Joseph Priestley Centre, Beeston
  • Rothwell Centre 

Duration: Up to 35 weeks depending on the qualification.

Study type: Part-time

Start date: 14/09/2020 (Enrol from September to December)

Fee: Free for unemployed/low income adults and fundable through the learning aims database for 19-23 year olds and those aged 24+.

About the course:

Maths is required for most jobs or further study and alongside English, will open up many opportunities in your chosen future career.

How will you study?

  • Study using a combination of classroom and online learning, or
  • Study the whole course online.

You will be assessed to check the course is suitable for your needs. You will agree an Individual Learning Plan (ILP) with your teacher who will give you feedback on your progress throughout the course. You can work at your own pace on topics that meet your individual targets. You will also work independently using a range of online resources provided by your teacher. 

Benefits/skills/units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • The ability to study at your own pace with tutor support.
  • Improved employment prospects and opportunities.
  • Progression to further study such as GCSE or an Access to HE course.

Entry requirements:
You will need IT skills and enough English and maths knowledge to check learning online is suitable for your needs. Once you have applied, you will complete a short skills assessment so we can offer you the appropriate course for your needs.

Progression/What’s next?
Progression will depend on the qualification you have achieved. A Functional Skills qualification in maths or English will lead to progression to GCSE level study or can improve employment prospects.

Course title: Understanding Dignity and Safeguarding in Adult Health and Social Care NCFE CACHE Certificate Level 2 

Course code: 77216-01
Course type/area/filter: Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This qualification will give you a detailed understanding of the key principles of dignity, duty of care and safeguarding. You will explore all of these topics and understand how they can be applied to everyday work contexts. You will also examine the dilemmas that can arise when these principles are not upheld.

This course runs fully online and is suitable for anyone aged 19+ who has internet access and an interest in adult health and social care. There are no formal entry requirements, however, you will need basic IT skills to complete this online course.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery
  • Gain a recognised qualification
  • Includes safeguarding knowledge
  • Explore principles of dignity and duty of care

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

Progression may include the Preparing to Work in Adult Social Care Certificate at Level 2 or 3, Working in the Health Sector Certificate at Level 2 or 3,  Principles of End of Life Care Certificate Level 3, or  Stroke Care Management Certificate Level 3. 

Course title: Business Administration Award Level 1

Course code: 74081-01
Course type/area/filter: Part-time vocational
School/Department: Adult & Community

Where is the course taught? Online
Duration: Typically 80 hours (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This Level 1 course provides knowledge of business administration as well as a progression route to a Level 2 qualification, further study or a relevant career in business administration. You will develop your knowledge of practical administrative tasks and routine practices through studying two mandatory units and one optional unit.

This course is fully online with tutor support and is suitable for anyone aged 19+ who has access to the internet, basic IT skills and an interest in businesses. You will be assessed through a portfolio of work. There are no formal entry requirements for this course but basic IT skills are needed and a basic understanding of administration would be beneficial.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • A modern and relevant starter qualification.
  • Essential skills delivered through mandatory units.
  • Optional units allow for personalised study.

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

Progression may include higher level business administration programmes, an apprenticeship or relevant employment.

Course title: Business Administration Certificate Level 2

Course code: 74099-05
Course type/area/filter: Part-time vocational
School/Department: Adult & Community

Where is the course taught? Online
Duration: Typically 90 hours (dependent on how much time you study per week)

Study type: Part-time

Start date: 03/08/2020

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This qualification aims to develop your business support knowledge and will recognise your understanding of administrative functions and activities. It will accredit your ability to carry out administrative tasks autonomously and involves modern, practical study based on real-world contexts. 

This course is fully online and is suitable for anyone aged 19+ who has completed a Level 1 business administration qualification or has some administrative and office experience. You will be assessed via a portfolio of work. There are no formal entry requirements for this course but you will need basic English and digital skills and some administrative knowledge. 

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery
  • Qualification accredited by OCR
  • Portfolio-based assessments
  • Study at your own pace

Entry requirements:
There are no formal entry requirements for this course but you will need good IT and English skills and the ability to work independently.

Progression/What’s next?
Progression may include higher level business administration programmes, an apprenticeship or relevant employment.

Course title: Caring for Children Diploma Level 1

Course code: 74746-50

Course type/area/filter: Part-time vocational
School/Department: Adult & Community (ACE)

Where is the course taught? Online
Duration: Typically 30-60 hours (dependent on how much time you study per week)

Study type: Part-time

Start date: 14/09/2020

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

Would you like to work with children in an early years setting such as daycare, pre-school or a nursery? This course will give you knowledge of the core principles of working in the childcare sector. You will learn about child development, play and learning, safeguarding and communicating with children and adults while deepening your equality and diversity and health and safety knowledge.

This course operates online and is suitable for adults aged 19 or over who have a keen interest in childcare. Though there are no formal entry requirements, you will need English skills at Level 1 or above. To be able to work with children, you will not be able to have a criminal record. There are no exams for this course, you will be assessed via projects and tasks.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:

Benefits of this programme include:

  • Flexible online delivery.
  • Video link support from experienced tutors.
  • Study at your own pace.
  • Task and project-based assessments.

Entry requirements:
There are no formal entry requirements for this course but you will need spoken and written English skills at Level 1 or above as well as no criminal record.

Course title: An Introduction to Children and Young People’s Mental Health Beginners’ Course

Course code: 72746-16

Course type/area/filter: Part-time vocational

School/Department: Adult & Community

Where is the course taught? Online

Duration: 4 sessions (10-20 total hours)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply

About the course:

Would you like to learn more about children and young people’s mental health? This introductory programme will help you develop a basic understanding of supporting the mental wellbeing of children and young people. It is ideal for anyone looking to develop their mental health support skills, particularly those interested in a career in mental health.

This course is fully online with tutor support and is suitable for anyone aged 19+ who has access to the internet and a smart device and an interest in mental health. You will be assessed via written tasks and projects and do not need any formal qualifications to be able to study this programme.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Suitable for adult learners looking to gain or refresh skills.
  • Includes simple practical activities to support learning.
  • Provides strategies to develop good mental wellbeing.

Entry requirements:
There are no formal entry requirements for this course but you will need basic digital skills.

Progression/What’s next?

Progression may include accredited childcare, teaching assistant or special educational needs (SEN) courses.

Course title: Childcare Level 2

Course code: 72746-20

Course type/area/filter: Part-time Vocational

School/department: ACE (Adult and Community)

Where is the course taught? Online
Duration: 36 weeks

Study type: Part-time

Start date: 14/09/2020

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply.

About the course:

This part-time programme provides you with the underpinning knowledge needed to work in an early years setting. You will learn how to review your own skills and create a positive environment while developing an understanding of how children learn through play. This course is running online and is suitable for anyone aged 19+ with an interest in childcare.

Please note, after the knowledge element of this programme, you will need to obtain voluntary work in an early years setting to complete the practical elements of study, your tutor will discuss options with you. You will need Level 1 English knowledge and no criminal record to be able to study this course.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Support from experienced tutors.
  • Enjoyable and interactive learning.

Entry requirements:
You will need to have a Level 1 English qualification and should not have a criminal record.

Progression/What’s next?
Progression may include the Early Years Educator Level 3 qualification.

Course title: Understanding the Care and Management of Diabetes NCFE CACHE Level 2 Certificate

Course code: 77208-01
Course type/area/filter: Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: Part-time

Start date: 14/09/2020

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply.

About the course:

This qualification provides you with an understanding of the different types of diabetes and what can cause these illnesses. You will develop awareness of how the onset of type two diabetes can be delayed with lifestyle changes. You will learn about diagnosing diabetes and initial care for diabetics alongside learning about ongoing treatments for diabetes to control blood sugar levels.

This qualification is fully online and is suitable for anyone aged 19+ with an interest in diabetes. There are no formal entry requirements, however, you will need basic digital skills to be able to complete the online programme. Assessments will be online.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery
  • Covers both types of diabetes
  • Taught by experienced tutors
  • Provides diagnostic and treatment knowledge

Entry requirements:
There are no formal entry requirements, however you will need basic IT and research skills including being able to use Google Classroom and Microsoft Word or Google Docs.

Progression/What’s next?
Progression may include the Understanding the Care and Management of Diabetes Certificate Level 3,  Preparing to Work in Adult Social Care Certificate Level 3, or Working in the Health Sector Certificate Level 3 qualifications.

Course title: Digital Skills for Employment and Life Introduction

Course code: 77049-01
Course type/area/filter: Return to Study/Essential Skills
School/Department: Keighley College Digital and ICT

Where is the course taught? Online
Duration: 3 weeks (25 hours total)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:
Would you like to develop your digital skills? This employment-focused course will help you improve your IT and employability skills ready for the workplace. You will learn more about how technology has changed and influenced job roles, the digital skills demanded by employers, improving your CV, interview preparation and matching your skills against job descriptions.

This course is delivered online with tutor support and is suitable for anyone aged 19+ with internet access. There are no exams, instead you will be assessed via conversations and online tasks. You do not need any formal qualifications to be accepted on to this course.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Development of digital skills to aid with employment.
  • Opportunities to build confidence in job interviews.
  • Progression support to other digital courses.

Entry requirements:
There are no formal entry requirements, however, you must be aged 19+ and have a good level of English knowledge and skills.

Progression/What’s next?

Progression may include other unaccredited digital courses to help build confidence. If the student feels confident enough in their ability, progression could include formal digital qualifications.


Course title: Cache/ncfe Level 2 Certificate in the Principles of End of Life Care

Course code: 77217-01
Course type/area/filter: Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: Part-time

Start date: 01/06/2020

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply.

 

About the course:

Would you like a career where you help people when they need it the most? This qualification will develop your understanding of working in end of life care, the support needed to manage pain and discomfort, the effect of dementia on end of life care, the role of the care worker in time of death, and the loss and grieving process.

You will develop the specialist knowledge needed to work in the social care sector, while developing the essential personal attributes such as emotional resilience to be able to cope with an emotionally taxing role. This course is ideal for adults aged 19+ with an interest in health and social care. There are no formal entry requirements for this programme.
Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

 

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Achieve a recognised qualification.
  • Develop knowledge of end of life care.
  • Prepare to work in social care.
  • Understand loss and the grieving process.

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

  • Level 2 or 3 Certificate in Preparing to Work in Adult Social Care
  • Level 2 or 3 Certificate for Working in the Health Sector
  • Level 3 Certificate in the Principles of End of Life Care
  • Level 3 Certificate in Stroke Care Management

 

Course title: Health & Social Care CACHE Certificate Level 1

Course code: 74694-01
Course type/area/filter: Part-time vocational
School/Department: Adult & Community

Where is the course taught? Online
Duration: Typically 5 weeks (5-6 hours per unit)

Study type: Part-time

Start date: 08/06/20

Fee: Free for unemployed adults who are UK residents. It is also available for other adults but charges may apply.

About the course:

Are you considering a career in the care sector? If so, this course is perfect for you. It will help you develop the essential knowledge and skills needed to work in the care sector. It is aimed at learners who want to understand about working in health and social care and aims to introduce basic concepts of caring and preparation for employment in the sector.


This qualification does not qualify you to work in care but does provide a starting point, allowing you to decide whether working in the care sector is for you. This course is fully online with tutor support and is suitable for anyone aged 19+ with an interest in care. You do not need any formal care qualifications to be able to study this programme.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:

You will need to complete nine units to achieve this qualification. These units include the following:

  • Care values
  • The role of the carer worker
  • Communication skills
  • Equality, diversity and inclusion
  • Health and safety in the workplace
  • Safeguarding and duty of care
  • Person-centred approaches
  • Introduction to learning disabilities
  • Introduction to dementia awareness

Entry requirements:

You will need to have a good standard of English at Entry Level 3 or Level 1.

Progression/What’s next?

Progression may include relevant Level 2 qualifications in health and social care.

Course title: Improve your IT skills Introduction

Course code: 76949-01
Course type/area/filter: Part-time vocational
School/Department: Adult & Community

Where is the course taught? Online 

Duration: Various (dependent on your programme and ability)

Study type: Part-time

Start date: 15/06/2020

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply.

About the course:

Improve your IT skills with our range of IT courses ranging from Entry Level 3 right through to Level 2. IT qualifications such as Using IT OCR Award Entry 3, IT ECDL Award Level 1 and IT ECDL Award Level 2 are available to study. You will explore the basics including Microsoft Word and email, before studying spreadsheet, database and presentation software.

These courses are fully online with tutor support and are suitable for anyone aged 19+. You will undertake an initial IT screening to assess your level and will then study a course suited to your ability and requirements. You will study at your own pace before taking a final exam to assess your knowledge and skills.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Personalised learning based around your pace and level.
  • Achieve a recognised qualification.
  • Improve your job prospects and update your CV.
  • Gain progression support to other IT programmes.

Entry requirements:
There are no formal entry requirements, however, you will need to be able to read, follow instructions, email and use Microsoft Word.

Progression/What’s next?
Progression may include business administration programmes, higher level IT qualifications such as computer programming or computer science, an apprenticeship or relevant employment.

Course title: Introduction to Working as a Teaching Assistant Beginners’ Course

Course code: 72746-17
Course type/area/filter: Part-time vocational
School/Department: Adult & Community

Where is the course taught? Joseph Priestley Centre, Beeston
Duration: 4 sessions (10-20 total hours)

Study type: Part-time

Start date: Various 

Fee: Free for unemployed adults.

About the course:

Are you considering becoming a teaching assistant? This short programme will introduce you to the teaching assistant role and teach you what this job in a school or college entails. You will also learn how to work in partnership with a teacher as part of a wider team in a school or college setting.

This course is fully online with tutor support and is suitable for anyone aged 19+ who can learn independently and has access to the internet and a smart device (for example, laptop, tablet, netbook or smartphone.) You will be assessed via written tasks and projects.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Helping you to decide if you would like to work in a school or college.
  • Curated course content delivering key information in a manageable format.
  • Taught by experienced staff.
  • Delivered safely and flexibly online.

Entry requirements:
There are no formal entry requirements for this course.

Progression/What’s next?

Core Programme – Working as a Teaching Assistant in a School or College

Course title: Introduction to Working in Childcare Beginners’ Course

Course code: 72746-19Course type/area/filter: Part-time vocational
School/Department: Adult & Community

Where is the course taught? Online
Duration: 4 sessions (10-20 total hours)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply.

About the course:

Are you curious about a career in childcare? This Entry Level programme will give you an introduction to the roles and responsibilities of working in an early years setting, allowing you to ascertain whether this is an appropriate career choice. It is ideal for those looking to refresh their skills or develop childcare knowledge and skills.

This course is fully online with tutor support and is suitable for anyone aged 19+ who can learn independently and has access to the internet and a smart device (for example, laptop, tablet, netbook or smartphone.) You will be assessed via written tasks and projects and do not need any formal qualifications to study this programme.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Suitable for adult learners looking to gain or refresh skills.
  • Provides a stepping stone for a childcare career.
  • Progression support and signposting to further study.

Entry requirements:
There are no formal entry requirements for this course but you will need basic digital skills.

Progression/What’s next?
Progression may include accredited childcare, teaching assistant or special educational needs (SEN) courses.

Course title: IT User Skills TQUK Certificate Level 2

Course code:

Course type/area/filter: Return to study/essential skills
School/Department: Business & Commercial Development

Where is the course taught? Online
Duration:  N/A

Study type: Part-time

Start date: Various

Fee: FREE

About the course:

This qualification is ideal for anyone who would like to develop their knowledge and skills in a range of different IT subjects. It is especially useful for anyone who uses IT in their current job role. You will need to have basic IT skills and knowledge of essential Microsoft Office software including Word, Excel and Powerpoint, to be able to complete this course.

This course will allow you to refresh or improve your computer skills for your own personal and professional development. It is ideal if you are looking to upskill by gaining essential IT skills.  You will be assessed via activities built into the course.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:

You will study the following modules:

  • Using IT to increase productivity
  • IT software fundamentals
  • IT security for users
  • Presentation software
  • Spreadsheet software

Entry requirements:
There are no formal entry requirements for this course.

Progression/What’s next?

Progression may include other courses such as Principles for Digital Skills TQUK Certificate Level 2 to further develop your knowledge.

Course title:  Common Health Conditions NCFE CACHE Certificate Level 2

Course code: 77214-01

Course type/area/filter: Part-time vocational

School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online

Duration: Up to 12 weeks  (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This qualification will develop your knowledge of various common health conditions and how to monitor the health of individuals with these conditions. You will explore a range of conditions such as cardiovascular disease, respiratory disease, sensory loss, strokes, diabetes, arthritis, dementia and more. This course covers physical disabilities and mental health.

This qualification is for anyone intending on working in adult health and social care and provides general awareness of various health conditions. It may then lead to additional qualifications focused on specific conditions. There are no formal entry requirements but you will need basic IT skills and an interest in healthcare.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Develop knowledge of a wide range of health conditions.
  • Prepare for the work environment in the healthcare sector.
  • Gain a recognised qualification.
  • Learn how to support a healthy lifestyle.

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?
Progression may include the Preparing to Work in Adult Social Care Certificate at Level 2 or 3, Working in the Health Sector Certificate Level 2 or 3,  Principles of End of Life Care Certificate Level 3, Stroke Care Management Certificate Level 3 or Understanding the Principles of Dementia Care Certificate Level 3 qualifications. 

Course title: Understanding Nutrition and Health NCFE CACHE Level 2

Course code: 77211-01
Course type/area/filter:Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This qualification will develop your understanding of the principles of healthy eating and the role of food in maintaining good health. You will increase your confidence with planning and following a healthy diet. You will also learn how and why your dietary requirements may change throughout your life. Additionally, you’ll learn how to understand food labels.

This qualification is fully online and is suitable for anyone aged 19+ with an interest in healthy eating. There are no formal entry requirements, however, you will need basic digital skills to be able to complete the online programme. 

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery
  • Gain knowledge of eating disorders
  • Increase confidence of planning diets
  • Understanding of food labelling and weight management

Entry requirements:
There are no formal entry requirements, however you will need basic IT skills.

Progression/What’s next?

Progression may include the Preparing to Work in Adult Social Care Certificate Level 3 or Working in the Health Sector Certificate Level 3 qualifications,  hospitality and catering courses or exercise and fitness qualifications. 

Course title: Principles of Care Planning Certificate NCFE CACHE Level 2

Course code: 77215-01
Course type/area/filter: Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This qualification will develop your understanding of the principles and processes of person-centred thinking. You will learn how to plan, review and carry out activities specific in support plans as well as promoting health and wellbeing through nutrition and hydration. Additionally, you will learn to support individuals with maintaining personal hygiene, managing continence and adopting healthy sleep habits.

This course is suitable for adults aged 19+ with an interest in healthcare and access to the internet. There are no formal entry requirements for this course, however, you will need basic IT skills to be able to complete the online assessments.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Gain a recognised qualification
  • Covers person-centred care approach
  • Understand how to work with support plans
  • Taught by experienced tutors

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

Progression may include Preparing to Work in Adult Social Care Certificate at Level 2 and 3 or Healthcare Support Services Diploma Level 3.

Course title: Planning Your Digital Journey Introduction

Course code: 76942-01
Course type/area/filter: Part-time vocational
School/Department: Adult & Community

Where is the course taught? Online
Duration: 1 week (10 hours)

Study type: Part-time

Start date: 10/06/2020

Fee: Free for unemployed adults who are UK residents. It is also available for other adults but charges may apply.

About the course:

Are you looking to develop your digital skills? This short course will familiarise you with digital technology and working online while assessing and strengthening your employability skills. You will explore popular online tools and platforms such as Google, email, Google Hangouts and Google Meet and will upskill your IT knowledge.

Additionally, you will develop your CV, prepare for interviews and will assess your English and maths while gaining progression advice and referral to next steps with the National Careers Service. This course is fully online with tutor support and is suitable for 19+ learners. You will need access to the internet and basic English skills for this course.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Improves your digital knowledge.
  • Refines your employability skills.
  • Helps to prepare you for an interview.
  • Progression support such as exploring other digital courses.

Entry requirements:
You will need to be able to read confidently and write fluently and your English skills should be at least to the level of Functional Skills English Entry Level 3.

Progression/What’s next?

Progression may include Entry Level Functional Skills courses, Level 1 Digital Skills courses or Level 1 or Level 2 European Computer Driving License (ECDL) courses.

Course title: Principles of Customer Service TQUK Certificate Level 2

Course code: 77510-01
Course type/area/filter: Part-time vocational
School/Department: Apprenticeships & Commercial 

Where is the course taught? Online
Duration: 8-12 weeks on average 

Study type: Part-time

Start date: Various

Fee: Free

About the course:

Are you looking to study online and develop your customer service skills? This qualification will provide you with essential customer service knowledge. You will learn the principles of customer service as well as how to understand, handle and communicate with customers. Additionally, you will learn how to develop customer relationships, resolve problems and manage challenging customers.

This course runs online and is aimed at adults aged 19 or over. There are no formal entry requirements and no exams as you will be assessed via activities. You can study this course at your own pace and will gain online support and guidance from experienced tutors.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Support provided by dedicated tutors.
  • No exams as assessments include activities.
  • Study at your own pace.

Entry requirements:
There are no formal entry requirements for this course but you will need basic English and digital skills.

Progression/What’s next?
Progression may include an apprenticeship, full-time study or

Course title: Principles of Business Administration Certificate TQUK Level 2

Course code: 77520-01

Course type/area/filter: Part-time vocational

School/Department: Apprenticeships & Commercial

Where is the course taught? Online

Duration: 8-12 weeks, part-time, flexible study

Study type: Part-time

Start date: Various

Fee: Free 

About the course:

This qualification will provide you with the knowledge to work in a business administration role in a range of environments. You will gain knowledge of administrative tasks such as managing information and supporting events. Additionally, you will develop your understanding of employer organisations, relationship-building and communication in a business environment.

This course is fully online and is for anyone aged 19+ looking to develop business administration skills for their current role or gain business administration knowledge for future employment. There are no formal entry requirements for this course and there are no exams.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Assessed via activities so no exams.
  • Useful for personal development or seeking employment.
  • Study at your own pace

Entry requirements:
There are no formal entry requirements for this course.

Progression/What’s next?

Progression may include an apprenticeship, full-time study or employment.

Course title: Principles for Digital Skills TQUK Certificate Level 2

Course code: 77544-01

Course type/area/filter: Return to study/essential skills

School/Department: Business & Commercial 

Where is the course taught? Online

Duration: Typically 8-12 weeks, part-time, flexible Study 

Study type: Part-time

Start date: Various

Fee: Free


About the course:

Would you like to develop your digital skills? This programme will equip you with an understanding of the digital skills needed to search for employment and source relevant and trustworthy information. Additionally, you will learn the importance of online identities and will explore the importance of digital skills in the workplace, considering how to communicate effectively using technology and protect data and devices.


This course is fully online and is suitable for anyone aged 19+ who is employed or searching for employment and has access to the internet. It is ideal for those who wish to develop their digital skills in relation to information management, digital security and digital communication.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
You will study the following modules:

  • Developing digital career skills
  • Management of information
  • Digital device safety awareness
  • Communication and productivity
  • Digital security

Entry requirements:
There are no formal entry requirements for this course.

Progression/What’s next?

Progression may include apprenticeships, full-time study or employment.

Course title: Principles of Customer Service TQUK Certificate Level 2

Course code: 77510-01
Course type/area/filter: Part-time vocational
School/Department: Apprenticeships & Commercial 

Where is the course taught? Online
Duration: 8-12 weeks on average 

Study type: Part-time

Start date: Various

Fee: Free

About the course:

Are you looking to study online and develop your customer service skills? This qualification will provide you with essential customer service knowledge. You will learn the principles of customer service as well as how to understand, handle and communicate with customers. Additionally, you will learn how to develop customer relationships, resolve problems and manage challenging customers.

This course runs online and is aimed at adults aged 19 or over. There are no formal entry requirements and no exams as you will be assessed via activities. You can study this course at your own pace and will gain online support and guidance from experienced tutors.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Support provided by dedicated tutors.
  • No exams as assessments include activities.
  • Study at your own pace.

Entry requirements:
There are no formal entry requirements for this course but you will need basic English and digital skills.

Progression/What’s next?
Progression may include an apprenticeship, full-time study or employment.

Course title: Start Your Own Business Introduction

Course code: 74096-01

Course type/area/filter: Part-time vocational

School/Department: Adult & Community

Where is the course taught? Online

Duration: 5 weeks

Study type: Part-time

Start date: 18/06/2020

Fee: Free for unemployed adults. Fundable via the learning aims database for adults aged 24+.

About the course:

Ideal for anyone looking to take steps towards starting their own business, this course will help you decide if you really want to be in business and where to base your organisation. As you study, you’ll cover idea generation, testing the feasibility of a business, writing a business plan, identifying a market, planning how to finance your business and more.

This course is fully online with tutor support and is suitable for 19+ learners. There are no formal entry requirements, however, you will need to have your own business idea to be able to get the most out of this course. 

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • A platform for exploring business ideas.
  • The opportunity to formulate a business plan.
  • Flexible programme built around students’ needs.

Entry requirements:
There are no formal entry requirements, however, you will need to have a business idea.

Progression/What’s next?
Progression may include accredited business, leadership, management or accountancy qualifications.

Course title: An Introduction to Supporting Children with Special Educational Needs (SEN) Beginners’ Course 

Course code:  72746-37

Course type/area/filter: Part-time vocational

School/Department: Adult & Community

Where is the course taught? Online

Duration: 4 sessions (10-20 total hours)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply.

About the course:

If you would like to learn how to support children with Special Educational Needs (SEN) such as dyslexia and autism, this course is for you. It will provide you with a basic understanding of SEN and will teach you how to provide effective support. It is ideal for anyone looking to develop their knowledge and skills, particularly those keen to start an SEN-related career.

This course is fully online with tutor support and is suitable for anyone aged 19+ who has access to the internet and a smart device. You will be assessed via written tasks and projects and do not need any formal qualifications to be able to study this programme.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Introduces different types of special educational needs (SEN).
  • Flexible online delivery.
  • Includes progression support to pursue further study.
  • Covers basic SEN knowledge and support strategies.

Entry requirements:
There are no formal entry requirements for this course but you will need basic digital skills.

Progression/What’s next?
Progression may include accredited childcare, teaching assistant or special educational needs (SEN) courses.

Course title:  Certificate in Understanding Autism NCFE CACHE Certificate Level 2

Course code: 73107-01
Course type/area/filter: Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: Part-time

Start date: 01/06/2020

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:
Would you like to better understand how to support individuals with autism? This detailed course will develop your understanding of autism and the principles of supporting those with the condition. This course covers the person-centred approach, influence of positive communication methods, supporting positive behaviour and helping those with autism to live healthy and fulfilled lives.

This course is suitable for adults aged 19+ who may wish to learn more about autism for a range of roles in healthcare, childcare and education. There are no formal entry requirements for this course, however, you will need basic IT skills to be able to complete the online assessments.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Develop comprehensive knowledge of autism
  • Gain a recognised qualification
  • Learn how to support positive communication
  • Help people live fulfilling lives

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

Progression may include the Preparing to Work in Adult Social Care Certificate Level 3, Health and Social Care (Adults) for England Diploma Level 3, or Understanding Autism Certificate Level 3 qualifications. 

Course title: Principles of Working with Individuals with Learning Disabilities NCFE Certificate Level 2

Course code: 77210-01
Course type/area/filter: Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Paper-based with online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: Part-time 

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

 

About the course:

This qualification will give you an understanding of how to work with individuals who have learning difficulties or disabilities. You will explore the principles of safeguarding, gain awareness of the autism spectrum and understand principles of positive risk-taking for individuals with disabilities.

There are no formal entry requirements, however, you will need to have an interest in healthcare and basic English and digital skills. This course is suitable for learners with no formal qualifications who wish to gain a healthcare-related qualification. 

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery
  • Gain a formal nutrition qualification
  • Deepen understanding of healthy eatings and diet planning
  • Built in tutor support

Entry requirements:
There are no formal entry requirements, however, you will need basic English and digital skills.

Progression/What’s next?
Progression may include the Understanding Autism Certificate at Level 2 or 3, or  Preparing to Work in Adult Social Care Level 3 qualifications.

ourse title: Teaching Assistant Level 2

Course code: 74746-12

Course type/area/filter: Part-time vocational

School/Department: Adult & Community

Where is the course taught? Online

Duration: 18 weeks (60-120 hours)

Study type: Part-time

Start date: 14/09/2020

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This Level 2 course enables you to work as a teaching assistant or support worker in a school or college. You will learn about the role of the teaching assistant as part of a professional team and before progressing to volunteering in a school two mornings a week. The first four weeks of introductory modules are free for all learners.

You will study an array of relevant modules such as safeguarding, child development, behaviour management and the role of the teaching assistant, in preparation for progression. You will be assessed via an online portfolio of work. This programme is suitable for 19+ learners with internet access who have an interest in teaching. You will be assessed 

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Fast-tracked adults can achieve a national qualification in six months.
  • First four weeks of introductory modules are free for all learners.
  • Interesting and interactive learning experience.

Entry requirements:
You will need to hold a Level 1 English qualification and will need to have no criminal record.

Progression/What’s next?
Progression may include the Level 3 Diploma in Supporting Teaching qualification, an apprenticeship or employment.

 Course title: Understanding Behaviour That Challenges NCFE CACHE Certificate Level 2

Course code: 70290-01
Course type/area/filter:Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This qualification will increase your awareness and understanding of challenging behaviour and its effects. By completing this qualification, you will develop in-depth knowledge of challenging behaviour which may support your progression to other qualifications and relevant employment in the health and social care sector.

You will learn how to support positive behaviour, understand the importance of effective communication, manage challenging behaviour and explore the role of reflection. This course is suitable for adults aged 19 or over with an interest in healthcare, childcare or education roles.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Develop confidence in dealing with 
  • Gain a recognised qualification
  • Applicable to healthcare, childhood and education roles
  • Built-in progression support

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

Progression may include the Health and Social Care Diploma at Level 2 or 3, Mental Health Level 2, Principles of Working with Individuals with Learning Disabilities Certificate Level 2, or Understanding Autism Certificate at Level 2 or 3 qualifications. 

Course title: Understanding Autism NCFE Certificate Level 2

Course code: 72746-15
Course type/area/filter: Part-time vocational
School/Department: Adult & Community

Where is the course taught? Online
Duration: 10 sessions

Study type: Part-time

Start date: 14/09/2020

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This qualification aims to develop your understanding of autism and covers how to best support individuals with autism. You will study the person-centred approach and will gain knowledge of sensory processing, perception and cognition in autistic individuals. Additionally, you will understand how autism affects communication and social interaction.
This course is fully online and is suitable for anyone aged 19 or over with an interest in developing their understanding of autism. You will be assessed via projects and tasks and there are no exams. For this course, there are no formal entry requirements but you will need Level 1 English and basic digital skills.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery
  • Assessed via projects and tasks
  • Includes support from experienced tutors
  • Study at your own pace

Entry requirements:
There are no formal entry requirements for this course but you will need basic digital skills and Level 1 English ability.

Progression/What’s next?

Progression may include the Specific Learning Disabilities or Mental Health in Children Level 2

Course title: Falls Prevention Awareness NCFE CACHE Certificate Level 2

Course code: 73193-01

Course type/area/filter: Part-time vocational
School/Department: Health and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

The purpose of this qualification is to increase your awareness and understanding of falls and their prevention, allowing you to progress into employment in healthcare or social care settings. You will learn about the impact and consequences of a fall, risks and hazards which cause falls, and how to reduce these risks. You will also explore the importance of recording and reporting falls, ensuring interventions can be implemented to prevent falls in the future.

This qualification is aimed at anyone aimed 19+ who intends on working in a healthcare or social care setting, particularly in a role that involves contact with older people who have an increased risk of falls. There are no formal entry requirements, however, basic digital skills and an interest in healthcare are ideal.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Achieve a formal qualification
  • Learn how to record incidents correctly
  • Mitigate the risk of falls
  • Useful for anyone working with those at risk of falls

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

Progression may include the Principles of End of Life Care Certificate Level 3, Preparing to Work in Adult Social Care NCFE CACHE Level 3, or Stroke Care Management NCFE CACHE Level 3 qualifications. 

Course title: Awareness of Mental Health Problems NCFE CACHE Level 2 Certificate

Course code: 77213-01
Course type/area/filter: Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks  (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This course provides a comprehensive understanding of different mental health conditions including stress, anxiety, phobias, depression, postnatal depression, bipolar disorder, schizophrenia, post-traumatic stress disorder and more. You will explore a wide range of conditions, understanding how to recognise their signs and effects on day-to-day life.

This course is suitable for anyone aged 19+ who has an interest in mental health and would like to develop their understanding of specific mental health conditions. There are no formal entry requirements, however, you will need basic IT skills.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Raise your awareness of mental health.
  • Gain a recognised qualification
  • Explore and understand multiple mental health conditions.
  • Recognise the signs, symptoms and effects of mental health conditions.

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

Progression may include the  Preparing to Work in Adult Social Care Certificate Level 2 and 3,  Awareness of Dementia Award Level 2, Working in the Health Sector Certificate Level 2 and 3,  Principles of End of Life Care Certificate Level 3 or Stroke Care Management Certificate Level 3 qualifications. 

Course title: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace 

Course code: 77227-01
Course type/area/filter: Return to study
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks (dependent on how much time you study per week)

Study type: 

Start date: 01/06/20

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

Would you like to develop the skills needed to become a mental health first aider? This qualification will increase your knowledge of mental health conditions, the principles of mental health first aid and how to apply these principles to workplace scenarios. This course is suitable for adults aged 19 or over with an interest in mental health.

You will explore a variety of specialist topics including mental health as a whole, supporting individuals with mental ill health and understanding a mentally healthy environment. You’ll receive guidance on referral to support systems and dealing with colleagues who are struggling with mental health difficulties.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Achieve a recognised qualification.
  • Teaches mental health first aid.
  • Understand how to apply knowledge to the workplace.
  • Level 2 and 3 Certificate in Preparing to Work in Adult Social Care
  • Level 2 Award in Awareness of Dementia
  • Level 2 and 3 Certificate for Working in the Health Sector
  • Level 3 Certificate in the Principles of End of Life Care
  • Level 3 Certificate in Stroke Care Management

Course title: Understanding Retail Operations TQUK Certificate Level 2

Course code: 77524-01
Course type/area/filter: Part-time vocational
School/Department: Apprenticeships and commercial 

Where is the course taught? Online
Duration: 8-12 weeks 

Study type: Part-time, flexible study

Start date: Various

Fee: Free

About the course:
If you would like to develop your understanding of retail operations and effective customer service, this course is for you. You will explore customer service principles and develop knowledge of conflict resolution, customer information, relationship building and communicating effectively with customers.

This course is fully online and is suitable for anyone over the age of 19 who is working in or considering a career in retail. There are no formal entry requirements or exams, you will instead be assessed by built-in activities.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • No exams as assessments include activities.
  • Study at your own pace.
  • Support provided by dedicated tutors.

Entry requirements:
There are no formal entry requirements for this course but you will need basic English and IT skills.

Progression/What’s next?

Progression may include an apprenticeship, full-time study or employment.

Course title: Wellbeing NCFE CACHE Certificate Level 1

Course code: 77226-01
Course type/area/filter: Part-time vocational
School/Department: Health Science and Social Care | School of Social Science

Where is the course taught? Online
Duration: Up to 12 weeks  (dependent on how much time you study per week)

Study type: Part-time

Start date: Various

Fee: Free for unemployed adults who are UK residents. It is available for other adults but charges may apply. 

About the course:

This qualification aims to develop your understanding of various wellbeing topics including stress, mental health, sexual health, substance misuse, personal safety, eating disorders and more. By the end of the qualification, you will understand the impact of lifestyle choices and will feel confident with making informed, healthy lifestyle choices.
This course is suitable for adults aged 19+ and runs fully online so you can study at your own pace. It is particularly suitable for those working in healthcare or education settings, however, it may also be of interest if you would like to increase your confidence with making healthy lifestyle decisions.

Once you have applied, we will carry out a short skills assessment and signpost to other courses if this is not the appropriate course for your needs.

Benefits/skills/Units/modules:
Benefits of this programme include:

  • Flexible online delivery.
  • Explore a variety of wellbeing topics
  • Learn to make informed healthy life choices
  • Built in tutor support

Entry requirements:
There are no formal entry requirements for this course but you will need basic IT skills.

Progression/What’s next?

Progression may include the Understanding Nutrition and Health Certificate Level 2, Awareness of Mental Health Problems Certificate Level 2, Understanding Working with People with Mental Health Needs Certificate Level 2, or Awareness of Dementia Level 2 qualifications. 

READY TO APPLY?

Email schooladminadult@collegehome.org outlining the course you are interested in, and one of our admin team will be in touch

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Keighley College

Bradford Road, Keighley
West Yorkshire BD21 4HQ United Kingdom

Tel: 01535 685000
Student Absence Line: 01535 685109 / attendance@keighleycollege.ac.uk
Email: enquiries@keighleycollege.ac.uk

Exams Email: exams-KLY@leedscitycollege.ac.uk