Office & Customer Service Apprentice

On behalf of Aire Valley Frozen Foods Ltd, Keighley College are looking to recruit an office and customer service apprentice who wish to join a busy office and to work as part of a team to provide flexible administrative support as required.

If you are interested in this position then please send a CV or apply in writing to apprenticeships@keighleycollege.ac.uk

The duties will include; answering the telephone, contacting clients, placing orders and general administration tasks, including opening, scanning , and sending of post. Ideally the candidate fluent in English and Bengali due the customer base of the business.

Working Week :
11:00am-8:00pm Monday – Thursday and 4 hours on a Sunday.

Job Type: Apprenticeship

Salary: £160.00 /week

Personal Qualities :

You will need to be reliable and punctual and have a smart appearance.

  • Polite
  • Excellent written and verbal communication skills
  • Computer literacy and accurate typing skills
  • An ability to work on own initiative
  • Excellent attention to detail

Skills Required :

You should be able demonstrate good communication both verbal and written and be conscientious in the approach to your work and your development. You should be able to work equally as well within team, as on an individual basis and have good IT skills – Excel / Word.

  • Motivated and forward thinking
  • Organised
  • Confident and presentable
  • Excellent team player
  • Personable, willing and enthusiastic.
  • Able to speak Bengali

Qualifications Required : GCSE grades C/4 or above in Maths and English (or equivalent) Acceptance is subject to college initial assessment, and interview.

Training to be Provided : Business and Administration Intermediate Level

Length of Programme : 12 – 15 months

Mode of delivery : Day Release at Keighley College

Course content: Pearson BTEC Level 2 Diploma in Business Administration (QCF) Functional Skills qualifications: Level 1 Functional Skill in English Level 1 Functional Skill in Maths Level 1 Functional Skill in ICT + Employment Rights and Responsibilities + Personal Learning and Thinking Skills

If you are interested in this exciting opportunity please apply via https://leedscitycollege.justapply.uk/901685-office_and_customer_support_apprentice.html


Employers Name

Aire Valley Frozen Foods

Employer Description

Frozen Food Wholesalers


Question one:
Please list any other work experience and duration of employment.

Question two:
Please provide details of your interests outside of work and any other skills you may have, which may be appropriate to your employment.

The National Minimum Wage (NMW) for Apprentices is £3.40 per hour from 1st October 2016. This applies to 16 – 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

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