Business Administration Advanced Apprenticeship (Level 3)
The aim of this Apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a Business Administration workforce who have the skills, knowledge and competencies to support business systems, processes and services and who can contribute to making businesses more efficient and productive. Administrators need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the Business Administration Apprenticeship framework.
|When 01/09/2017||Duration18 – 24 months depending on initial assessment|
|Levellevel 2 & 3||Attendancefull|
Competence and Knowledge qualification:
– Pearson BTEC Level 3 Diploma in Business Administration (QCF)
Functional Skills qualifications:
– Level 2 Functional Skill in English
– Level 2 Functional Skill in Maths
– Level 2 Functional Skill in ICT
+ Employment Rights and Responsibilities
+ Personal Learning and Thinking Skills
Administration Officer / Executive:
Dealing with internal and external correspondence, organising meetings and events, producing documents, managing resources, managing office equipment, managing information.
Administration Team Leader / Office Supervisor:
Dealing with internal and external correspondence, organising meetings and events, producing documents, managing resources, managing office equipment, managing information, managing administration systems, managing office facilities.
Making and receiving telephone calls, managing diaries, organising travel, organising meetings and events, handling correspondence, create documents, developing presentations.
Dealing with internal and external correspondence, organising meetings, taking minutes at meetings, managing diaries, producing documents, transcribing notes, managing information
Apprentices who are undertaking the Advanced Level are likely to have some prior experience in a business or administration role, although this is not a formal requirement. Maths and English grades A – C or Level 2 Functional Skills plus a good level of IT skills or an Intermediate Apprenticeship in Business Administration.
Delivered on a day release basis. Apprentices will be visited once a month in the workplace. It is recommended at least 2 hours per week is spent away from the working role to concentrate on any development activities set.