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Receptionist/Business Admin Apprentice at Autotec & David Peel Auto Electricians

Autotec & David Peel Auto Electricians Ltd require a junior receptionist/administrative assistant for a very busy garage to provide a friendly, effective and efficient first point of contact for all customers and visitors and to carry out administrative support duties.

 

Key Responsibilities:

  • Answering and handling incoming telephone calls in a timely, professional manner, taking detailed, accurate messages where necessary
  • Dealing with routine issues involving visitors, email and postal enquiries in a professional manner
  • To ensure all messages, documents, correspondence and deliveries are collected and distributed to the correct internal destination
  • Managing and distributing all incoming and outgoing post
  • General administrative duties – including filing, shredding, scanning, photocopying
  • To accurately complete data tasks as required – including amending/updating customer details, producing documents, electronic and manual diary bookings
  • To follow standard procedures for security of confidential data and information, considering GDPR
  • Supporting Sales and purchasing where required
  • Ensuring the reception area is kept clean and tidy

 

  • Good standard of general education
  • GCSE Mathematics C/4 or above
  • GCSE English C/4 or above

Desired skills:

  • Articulate and good communication skills, both written and verbal.
  • Confident with IT packages and the ability to process computer-based information.
  • Polite and calm telephone manner.
  • Previous administrative experience or education desirable.
  • Ability to manage confidential information.
  • Flexible and able to prioritise a changing to do list.

Personal qualities:

  • Friendly and helpful
  • Trustworthy and reliable
  • Excellent attention to detail
  • Self-motivated and uses initiative
  • Comfortable working both individually and as part of a team

Future prospects:

Progression onto a Level 3 Business Admin apprenticeship. Possible full time employment for the right candidate

 

Things to consider:

You will be required to attend a first stage interview at Keighley College before a formal interview will be arranged with the employer.

 

  • Intermediate Apprenticeship in Business Administration
  • Length of Programme: 12 months
  • Mode of delivery: Day Release at Keighley College

Course content:

Competence and Knowledge qualification:

  • Pearson BTEC Level 2 Diploma in Business Administration (QCF)

Functional Skills qualifications:

  • Level 1 Functional Skill in English
  • Level 1 Functional Skill in Maths
  • Level 1 Functional Skill in ICT
  • + Employment Rights and Responsibilities
  • + Personal Learning and Thinking Skills

Apprenticeship Framework: Business and Administration

To apply, click here.

If you have any enquiries, please don’t hesitate to contact our apprenticeships team on apprenticeships@keighleycollege.ac.uk or call us on 01535685035.

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Contact

Keighley College

Bradford Road, Keighley
West Yorkshire BD21 4HQ United Kingdom

Tel: 01535 685000
Student Absence Line: 01535 685109 / attendance@keighleycollege.ac.uk
Email: enquiries@keighleycollege.ac.uk

Exams Email: exams-KLY@leedscitycollege.ac.uk